A 99.9% Server Uptime
We have set up our website hosting system using reliable hardware components and strongly modified software. Our admins have installed a modified version of Security–Enhanced Linux on all our hosting servers to guarantee the highest level of safety and dependability. We’ve set up a number of anti–DoS devices along with very powerful firewall programs to make sure our internal network is impenetrable and secure.
All website hosting services plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is crucial that you also build your own network infrastructure. That’s the reason why we built a custom internal network in all our data center facilities. Based on top–notch Juniper switches and routers, our internal network allows for astoundingly fast data transmission rates and is also completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe as well as in our datacenter in Australia, no matter which hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned money at risk, you cannot feel really safe. This is exactly why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel content with our hosting service or if you wish to get a bit more robust web hosting solution, like a VPS or a Linux dedicated hosting – we’ll give you your money back in full, with no secret costs or repayment taxes.
24/7 Technical Support
If you have ever had to wait for hours to receive a reply, you’re aware of how exasperating this can be, even more so when your website is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be available to you and they’ll answer you in under one hour. And the best part is that their average support ticket response time is well under 20 minutes!